September 10 - 12, 2013

Student's Expectation of Mobile Agility


Student's Expectation of Mobile Agility



Higher education institutions are being presented with an unprecedented challenge of keeping up with the consumerization of IT. Mobile and learning focused technologies are immersed in a very fast moving part of the high tech industry. There is a lot to understand in formulating an appropriate strategy specifically suited to an institution’s capability, capacity, skill set and culture.

In 2011, as part of a Frye Institute (now ‘Leading Change’) project, a group of higher education leaders began asking and analyzing various factors leading to the current and proposed adoption of mobile technologies by students, faculty, and campuses. In 2013 we completed a survey of over 1800 students across multiple campuses, from fully online institutions to traditional brick and mortar institutions, determining factors and characteristics that create student behaviors and habits that both enable and detract from learning. Our research focused on five dominant uses of mobile technology employed to engage students in the learning process including, video, social media, collaboration software, eTexts, and real-time engagement "clicker" software systems.

In combination with looking at a technology benefit analysis, this study evaluated social and economic demographics of the students and their positive/ negative "academic use" of the technology. We have created a three dimension model that may serve as a predictive indicator of a potential technologies "value" in the enterprise. The presentation of our research will highlight our research study and the findings of key performance (success) indicators that institutions should evaluate as they develop a local mobile tools strategy.


George Claffey, CIO Charter Oak State College
Diane Duesterhoft, Reference Librarian, St. Mary's University
Rose Rocchio, Director ECTG, OIT, UCLA
Andrew Goodenow, Assistant CIO, UMKC




Technical Level


  • The Web, Today and the Future
  • Mobile Research and Learning Interoperability
  • Usability and Accessibility
  • HTML 5
  • Mobile Web App
  • Native App
  • Hybrid App